Terms of service

Terms and Conditions

1. General Information

Welcome to ModaFaire. By accessing or using our website, placing an order, or interacting with our services, you agree to these terms and conditions in full. These terms apply to all transactions and form the basis of the contractual agreement between ModaFaire and its customers.

2. Orders

Wholesale Customers Only: ModaFaire operates as a wholesale supplier and sells only to registered and approved trade customers.
Account Registration: To make purchases, you must create an account with accurate and up-to-date details. ModaFaire reserves the right to approve, suspend, or deactivate accounts at its sole discretion.
Minimum Order Values: All orders are subject to a minimum order value. This will be communicated on the website and during the checkout process.

3. Pricing and Payment

Pricing: All prices are displayed in GBP (£) and exclude VAT unless otherwise stated. Prices are subject to change without prior notice.
Payment Terms: Payment must be made in full before orders are dispatched. We accept payments via our website only.
Currency and Exchange Rates: For international transactions, any currency conversion fees are the responsibility of the customer.
Late Payments: ModaFaire reserves the right to charge interest or fees for late payments, as permitted by applicable laws.

4. Shipping and Delivery

Dispatch Timeframes: Orders are dispatched within [specific time, e.g., 2-5 business days] after payment is confirmed.
Shipping Costs: Delivery costs depend on the size, weight, and destination of the order. These will be calculated and displayed at checkout.
Courier Services: ModaFaire uses third-party courier services. Delivery dates are estimates and not guarantees.
Customs and Duties: Customers are responsible for any customs duties or import taxes applicable in their country.
Risk of Loss: Once goods leave our premises, the risk of damage or loss transfers to the customer.

5. Returns, Damages, and Faulty Items

Non-Returnable Policy: ModaFaire does not accept returns unless an item is proven faulty.
Reporting Faults or Damages: Faulty or damaged items must be reported within 7 working days of receipt, including photographic evidence.
Resolution: For faulty items, ModaFaire may offer a replacement, a credit note, or a refund at its discretion.
Exclusions: ModaFaire is not responsible for damages caused by improper handling, misuse, or courier delays.

6. Product Descriptions and Availability

Accuracy: We aim to provide accurate descriptions and imagery for all products. However, slight variations may occur due to the manufacturing process or display settings.
Stock Availability: All products are subject to availability. If an item is out of stock, ModaFaire will contact you to offer alternatives or a refund.

7. Intellectual Property

Ownership: All content on the ModaFaire website, including product designs, images, and branding, is protected by copyright, trademarks, and intellectual property laws.
Restrictions: Customers may not copy, reproduce, or distribute any content or designs without ModaFaire’s written consent.

8. Liability

Limitations: ModaFaire is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Force Majeure: ModaFaire will not be held responsible for delays or failures caused by events outside our reasonable control, such as natural disasters, strikes, or transportation issues.

9. Amendments to Terms

Updates: ModaFaire reserves the right to amend these terms and conditions at any time. Any changes will take effect immediately upon being published on our website.
Customer Agreement: Continued use of the website or our services indicates acceptance of the updated terms.

10. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of the United Kingdom and any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

11. Contact Information

For queries or assistance, please reach out to us at:
Email: support@modafaire.co.uk